get_transcript_by_email
Return a full, turn-by-turn transcript using customer email.
Input
| Field | Type | Required | Description |
|---|---|---|---|
email | string (email) | Yes | Customer email address |
Example
get_transcript_by_id
Look up a complete transcript by Thred customer ID.
Input
| Field | Type | Required | Description |
|---|---|---|---|
customerId | string | Yes | Thred customer ID |
Example
get_customer_insights
Summarize buying signals, concerns, competitors, and suggested actions for one customer.
Input
Provide at least one ofemail or customerId.
| Field | Type | Required | Description |
|---|---|---|---|
email | string (email) | No | Customer email |
customerId | string | No | Thred customer ID |
Examples
get_insights_by_company
List matched customers for a company along with conversation summaries and insight blocks.
Input
| Field | Type | Required | Description |
|---|---|---|---|
companyName | string | Yes | Company name (fuzzy matching supported) |
Example
get_recent_customers
Return the latest customer conversations with optional platform and date-range filters.
Input
| Field | Type | Required | Description |
|---|---|---|---|
platforms | string[] | No | Platform filters (chatgpt, claude, gemini, pplx) |
limit | number | No | Results to return (default 3, max 50) |
startDate | number | No | Unix timestamp in milliseconds |
endDate | number | No | Unix timestamp in milliseconds |